Desktop & Mobile
Your privacy protections are identical whether you access togeup on desktop or mobile. Same encryption, same data handling.
LEGAL REFERENCE
Your Privacy Matters to Us
We built togeup around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
How We Handle Your Information
togeup collects personal information you provide during account registration, including your name, email, phone number and identity verification details. We also collect payment information when you deposit through DANA, OVO, GoPay or QRIS. This data is encrypted and stored securely on servers protected by industry-standard security protocols. We never sell your information to third parties. Your data is used solely to operate
your account, process transactions, prevent fraud and comply with local regulations in supported Indonesian regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
TRUST MARKERS
Privacy Standards We Follow
Encryption
All payment transactions through DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your financial details never travel unprotected.
Compliance
We comply with data protection regulations in supported Indonesian regions and maintain audit trails for all account activity.
Third-Party Audits
Our security practices are reviewed by independent auditors annually to ensure we meet international privacy and data protection standards.
Cookie Transparency
We use cookies to remember your preferences and improve your experience. You can control cookie settings in your browser anytime.
No Data Sharing
We do not share your personal information with marketing partners, advertisers or unaffiliated third parties without your explicit consent.
Breach Response
If a security incident occurs, we notify affected users within 48 hours and provide guidance on protecting your account.
PLATFORM COMPARISON
Consistency Across Our Platform
Live Casino Tables
When you join a live dealer table, your session data is encrypted. We do not record your gameplay or betting patterns.
Slot Lobbies
Slot game activity is logged for account verification only. Your spin history is private and never shared with game providers.
Sportsbook Markets
Your betting slips and market selections are encrypted. We do not sell your sports preferences to third-party data brokers.
Payment History
Deposits via DANA, OVO, GoPay and QRIS are recorded securely. Transaction receipts are available only to you in your account.
Account Closure
When you close your account, we retain only the minimum data required by law. Personal details are deleted within 30 days.
Policy Updates
If we change this privacy policy, we notify you by email at least 30 days before the change takes effect.
What Defines Our Privacy Approach
Account Ownership
Your account belongs to you. We never access your funds, change your settings or place bets on your behalf without authorization.
Minimal Collection
We ask only for information necessary to verify your identity, process payments and comply with local regulations in Indonesia.
Local Payment Trust
DANA, OVO, GoPay and QRIS transactions are handled through secure payment gateways. We never store your wallet credentials.
Transparent Logging
Every login, deposit and withdrawal is logged and visible to you. You can review your full account activity history anytime.
Opt-Out Options
Disable marketing emails, adjust notification preferences and control data sharing settings directly from your account dashboard.
No Profiling
We do not build behavioral profiles or sell your gaming habits to advertisers. Your privacy is not a product we monetize.
Privacy Policy Questions
We retain your data for as long as your account is active. After closure, we keep only tax and compliance records for seven years, then delete everything else.
Yes. Request a data export from your account settings or email [email protected]. We provide your information in a standard format within 14 days.
Completely. Payment details are encrypted and processed through secure gateways. We never store your wallet credentials or PIN on our servers.
No. Game providers receive only your session ID and bet amounts needed to run games. Your name, email and payment details stay private.
We maintain cyber insurance and notify you within 48 hours of any breach. We provide guidance on securing your account and offer free credit monitoring if needed.
Yes. Request account deletion from settings. We remove personal data within 30 days, keeping only records required by Indonesian law.
Cookies remember your login, language preference and game history. You can disable them in your browser, though some features may not work as smoothly.